Support & contact
This is the official support page for all TapNext apps on the App Store. We read every message and usually reply within 2–3 business days.
Email us
The fastest way to reach the TapNext team.
To help us solve it faster, please include the app name, your device model, your iOS version, the level number if the issue is in a specific level, and a screenshot if possible.
Frequently asked questions
The app won’t open or closes suddenly
Delete the app and download it again from the App Store after making sure your iOS is up to date. If the problem continues, email us with the app name, your device model and iOS version.
I lost my progress in the game
Most apps save progress on the device itself, so it can be lost when the app is deleted or you switch devices. If that happens, email us and we’ll do our best to help.
I found a mistake in a word or a riddle answer
This helps us the most — send us the app name, the level number and a screenshot if possible, and we’ll fix it in the next update.
A correct Arabic word wasn’t accepted
Our dictionaries are updated constantly, but covering every Arabic conjugation and derivation is hard. Send us the word and we’ll look into adding it.
A problem with an in-app purchase
Restores and refund requests are handled directly by Apple at reportaproblem.apple.com. If a purchase didn’t arrive inside the app, email us.
I want to suggest an idea or a feature
Please do! Many of our current features started as messages from players.
All apps
Heads Up, Abjad Hawaz, Country in 4 Pics, Draw Fast, Talweena, Riddle & One Word, Word in 4 Pics, Masfoofa, Riddles Marathon, Islamic Riddles, Five Words.